Developing an online application for automating "house of quality" construction for QFD analysis

Abstract

QFD analysis is among the few quality tools that can encompass a wide range of processes in product manufacturing. This analysis enables effective planning for the implementation of various technical support tools, which complement each other in prioritizing each problem – product imperfections and low competitiveness. A significant drawback of QFD analysis is the considerable time and effort required to construct the final table/matrix, known as the "house of quality". The study investigated existing solutions aimed at reducing analysis time and identified the main parameters for their implementation. Based on the collected data, the key strengths and weaknesses of existing solutions were identified, and a web application was developed. This article aimed to develop an online application that simplifies and accelerates QFD analysis. The developed application facilitates the automation of the QFD analysis process, significantly enhancing the efficiency of quality management professionals and reducing the time required for this procedure.