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Optimization of the organizational processes at the service station

https://doi.org/10.31660/2782-232X-2022-4-82-92

Abstract

The article describes the problems of organizational processes in a car service station, including the problems of unproductive losses of working time. The factors influencing the processes of service provision by the service station were identified. The authors formed the conclusions and proposed solutions of problems on the example of a particular company of automobile service.

About the Authors

V. A. Svistunova
Industrial University of Tyumen
Russian Federation

Vera А. Svistunova, Candidate in Engineering, Associate Professor at the Department of Road Transport Operation

Tyumen



D. A. Сhajnikov
Industrial University of Tyumen
Russian Federation

Denis А. Сhajnikov, Candidate in Engineering, Associate Professor at the Department of Road Transport Operation

Tyumen



I. A. Shatskov
LLC ″ Time-Mobile″
Russian Federation

Ivan A. Shatskov, Master Receiver

Tyumen



References

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3. Pen'shin, N. V. (2008). Effektivnost' i kachestvo kak faktor konkurentosposobnosti uslug na avtomobil'nom transporte. Tambov, Tambov State Technical University Publ., 223 p. (In Russian).

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Review

For citations:


Svistunova V.A., Сhajnikov D.A., Shatskov I.A. Optimization of the organizational processes at the service station. Architecture, Construction, Transport. 2022;(4):82-92. (In Russ.) https://doi.org/10.31660/2782-232X-2022-4-82-92

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ISSN 2782-232X (Print)
ISSN 2713-0770 (Online)